Thames Water
'We are pleased with the results that have been achieved and anticipate even greater improvements and wider benefits in the future as the Ctrack solution becomes embedded within our business and operational processes. The Ctrack system forms an essential aspect of our overall efficiency programme.' “The Ctrack system forms an essential aspect of our overall efficiency programme” Thames Water, the largest water and wastewater services supplier in the UK, identified the need for a vehicle tracking and fleet management system that would support the company’s ongoing efficiency programme through the optimisation of its fleet operation. Thames Water provides sewage services to 13 million people and drinking water to eight million people. Its supply area covers 5,000 square miles across London and the Thames Valley: from Kent in the east to Gloucestershire in the west. With such an extensive operation, Thames Water needed an effective means of monitoring its mobile workforce and vehicles as part of the wider efficiency drive.
VISIBILITY AND CONTROL Ctrack has provided Thames Water with added insight into its fleet operation to achieve measurable business and operational benefits. This real-time and historical data has enabled the company to effectively manage mobile assets as part of the ongoing efficiency programme resulting in lower overheads, enhanced performance and reduced environmental impact. FUEL MANAGEMENT Thames Water was able to cut fuel usage by almost ten per cent, equating to 161,000 litres of diesel fuel. In addition, considerable environmental benefits have also been realised as a result of these fleet savings, with reductions in carbon dioxide (CO2) emissions of approximately 429 tonnes. Thames Water is committed to achieving best-practice in environmental management and this cut in CO2 forms part of its initiative to minimise emissions of greenhouse gases. FLEET UTILISATION Thames Water has used vehicle tracking to support the scheduling of planned and reactive work. This has enabled the company to better serve its customers, whilst enhancing the productivity of its fleet operation. The Ctrack system provides the opportunity to reduce journey times and react quicker to customer needs, by sending the nearest driver to any given location. HEALTH & SAFETY Thames Water is committed to protecting its mobile workforce and improving working conditions, and the company’s use of Ctrack forms an integral part of its health and safety procedures. As a result, Thames Water has better safeguarded employees in the field by minimising potential risks to their safety and reducing the impact should an incident occur. |
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